Stock control
Items show as sold out on their own, so you stop taking orders for things you don't have.
An e-commerce website in Dubai that turns browsers into paid orders
Shoppers in the UAE drop out at checkout for small reasons. No cash on delivery. A delivery fee that only shows on the last screen. A card form that feels unfamiliar. When we build an e-commerce website in Dubai, the checkout gets planned first, because that's where the money is won or lost. The product pages come after.
Stores from AED 4,999Products Up to 300Consultation Free
What you get
What the store can do
Built into the E-Commerce Business package.
Coupon codes
Run a Ramadan or White Friday offer without changing every price by hand.
Volume discounts
Set lower prices for bigger quantities, useful for trade and wholesale buyers.
Order management
See new orders, mark them packed and shipped, and keep customer details in one place.
Search and categories
Up to 30 categories and a search bar, so a customer finds the product in two taps.
Payments built in
Card payments connected to the gateway you're approved with.
Two e-commerce packages, depending on size
For a smaller e-commerce website in Dubai, Enterprise at AED 4,999 is often enough. It suits a shop that needs a cart and payments but not a big catalogue. You get unlimited pages, a payment module, 15 email accounts and a year of domain, hosting and SSL.
The E-Commerce Business package is AED 7,999 and is built for a proper store. It includes:
- Up to 300 products across 30 categories
- Stock control, coupon codes and volume discounts
- Order management you can run from a phone
- Free custom logo design and up to 10 banner designs
- 20 business email accounts
- A year of domain, hosting and SSL
Payment options UAE customers look for
Cards first. Apple Pay is common on iPhones here and saves the customer typing a card number on a small screen. Buy now, pay later services such as Tabby and Tamara are popular for higher-priced items.
Cash on delivery still matters, particularly for first-time buyers who don't know your brand yet. You can switch it off later once repeat customers trust you. Many shops keep it.
Which card gateway you use depends on your bank and your trade licence. Gateways check your website before approving you. They'll usually want to see clear prices, a refund policy, terms and real contact details. We build those pages in from the start so the application isn't held up.
Delivery, VAT and the pages people check before paying
Delivery is rarely one price. Dubai to Dubai costs less than Dubai to Fujairah, and same-day is a different service again. We set delivery fees by emirate so the total doesn't jump at the last step.
If you're VAT registered, prices and invoices need to show VAT correctly. Tell us how you want prices displayed (including or excluding the 5%) and we'll set the store up to match.
And put the boring pages where people can find them. Returns, delivery times, privacy. The UAE has a federal data protection law, and a store that collects names, phone numbers and addresses should explain what it does with them.
The real work is the product list
Here's the caveat. Building the store takes days. Getting 300 products ready with photos, prices, sizes and descriptions can take weeks, and it's usually the business owner's time it eats.
Start with your 30 top sellers. Launch with those, then add the rest in batches. A store that's live with a short range will teach you more than a perfect one that's still in a spreadsheet.
If you already have products in a spreadsheet, send it over. It's much quicker than retyping everything.
Selling on WhatsApp and Instagram too
Plenty of UAE shops already sell through Instagram DMs and WhatsApp. The store doesn't replace that. It gives those chats a link to send, with the price, the photos and a checkout, so you stop typing out bank details forty times a day.
Every product page gets a WhatsApp button for questions. Someone asking "do you have this in blue?" is a buyer, and they should reach you in one tap.
Running the store day to day
A new order should reach you within seconds, by email and on your phone. From there you mark it packed, then shipped, and the customer gets an update each time. Most owners run all of this from a phone between other jobs.
Stock updates the same way. Sell the last one and the product shows as sold out until you restock it. No more apologising to a customer who paid for something that went last Tuesday.
Product photos that work on a small screen
Shoppers zoom. A blurry photo taken under shop lighting loses sales that a plain, sharp one would have won. Keep the same angle and background across a range so the category pages look tidy.
Square images work well because they fit the grid on phones without awkward cropping. And show scale. A bag on its own tells people less than a bag on someone's shoulder.
Free zone and mainland stores
Both can sell online, but the licence activity matters, and so does where you ship. Some free zone licences cover e-commerce within set limits, and gateways will check. Confirm your licence covers online trading before the store launches, not after the first order comes in.
Timing your launch for an e-commerce website in Dubai
The busiest stretches are Ramadan and Eid, then the run from White Friday through the Dubai Shopping Festival. Launching the week before one of those is risky. Aim for at least a month ahead, so payments, delivery and stock have been tested on real orders.
Want a price for your shop? Use the studio to design it and turn on Online shop, or call or WhatsApp +971 52 292 3875.
FAQ
Questions about e-commerce website in Dubai
Can customers pay cash on delivery?
Yes. We can turn cash on delivery on for all orders, for certain emirates only, or switch it off completely. It's your choice.
Which payment gateway should I use?
It depends on your bank and licence, and on which gateways approve your business. We'll talk through the options at the consultation and connect the one you're approved with.
How many products can I sell?
The E-Commerce Business package covers up to 300 products in 30 categories. If you have more, we'll quote a custom build.
Can you add my products for me?
Send your product list as a spreadsheet with photos and we'll help get it into the store. Large catalogues are usually added in stages after launch.
Do I need a trade licence to sell online?
Payment gateways ask for one, and selling online needs the right licence activity. Check with your licensing authority, because the requirements depend on your emirate and free zone.
Ready to get started?
Free consultation. We reply the same working day.